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Why is there a delay when I send payment from my bank's online bill payment portal?

Even though the funds leave your account immediately it can take weeks before the association receives your payment

Electronic bank-to-bank payments are decided by the banks – are there are thousands of banks! The Association uses a bank that has established certain integrations with many other financial institutions based on the volume of transactions exchanged between them.

When your bank is not integrated, then a paper check will be mailed.

Your bank will debit your account immediately when you make the online payment but the association won’t receive the money until your check has traveled through the mail and has cleared the bank.

To avoid delays and late fees, we offer the option for you to enroll in Auto-Draft, which is safe, secure and free of service fees.