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The payment I sent to the association is missing or lost

If a payment has cleared your bank but has not been posted to your account, it may have been mis-applied and needs to be corrected

In order for us to research your missing payment, we must first receive an image of BOTH the front and back of the check(s) (REQUIRED) before we can investigate further. In addition be sure to provide the Check number, Payee’s name as it appears on the check,  Amount in which the check was written, Date the check was written and any additional information from your financial institution that is reflecting your payment as cashed.  This information will help expedite the process in finding your payment(s).  Submit this information securely in the portal.

We are not able to research payments that were sent but never received by CAMS/have not been cashed on your account.