Married, divorced or deceased?
The ownership on your account is set up to correspond to the name(s) on the deed. If there is a change in ownership status, you must provide a legal document showing proof of the change in ownership status. Usually the name(s) need to be updated on the property deed, which is filed with the County Register of Deeds and is public record. In certain circumstances other documents will be accepted e.g. a quitclaim deed for conveyance of a property.
For the security of owners, the management company will not discuss an account with anyone who is not listed as an authorized person on the account.
Submit your Request in the online portal. Be sure to attach the required legal documentation and include all contact information if a new contact is being added.