Help Center
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Amenity & Access Questions
Amenity Reservations
Architectural Requests
Billing & Payments
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Payments- click 'See more' to view all articles below
Delinquency & Collections
Violations & Compliance
Maintenance & Repair
Real Estate & Closings
CAMS Office Address list
Online portal and Account Information
Online Portal Access
My Contact Information
Tenant Information
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Amenity & Access Questions
Request keys or access passes (gate, pool, building, etc) or vehicle decals (cars, boats), schedule Condo Move or Reserve an amenity (clubhouse, etc)
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Architectural Requests
When making exterior property changes an Architectural Review Request (ARC) must be submitted for all modifications, improvements or new construction.
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Billing & Payments
Information related to Association billing & payments for assessments, dues or miscellaneous charges, questions about fees, statements or refunds.
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Delinquency & Collections
What happens when the balance on your association account is past due and how to prevent late fees.
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Violations & Compliance
How to report a concern and how the association rules are managed through the violations process.
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Maintenance & Repair
How are service requests managed in an association, who is responsible for repairs?
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Real Estate & Closings
Information about Resale disclosure processing for buying or selling a property in an association and the 'closing' and new owner process
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CAMS Office Address list
All requests and payments should be submitted via the online portal. Offices may require an appointment to be made in advance for in-person service.
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Online portal and Account Information
How to access the online portal and how to make sure that your account information is up-to-date, add/remove authorized users, tenant info, New owners
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